In response, following recommendations from JANET all existing account details have been successfully deleted in our CRM systems. We urge all existing account holders to ensure that the existing combinations of username and password used through the UKCGE website are not employed through any other websites.

It is important to point out that all financial transactions made through the website are processed via PAYPAL. Therefore no credit card (or similar) details have been compromised.

We apologise for this very frustrating inconvenience. Please be advised we are exploring how this incident has occured to ensure it doesn’t happen again.

In order to access the online resources, we ask all users to re-register on the website using your existing email address. However, users must apply a new password that is not employed elsewhere. 

Please do not hesitate to contact us if you have any further questions or concerns.

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